+ The information is the interface
+ "No matter how beautiful an interface is, it would be better if there were less of it"
+ Play in the big leagues: see how your designs stack up to the best designers (and learn from it)
+ There is no such thing as information overload, only bad design
- Content driven vs. process driven
- "How do I understand X" instead of "How do I Y X"
- Don't pre-specify what you're going to do with your information
- Inquire about the substance
- Apply the "Whatever it takes" principle -> use any and all means necessary to communicate
- Separating content by mode of production is NOT content-driven
- Alphabetical order is usually useless (unless it's a phonebook)
- Look for chart junk
- You never need boxes
- Replace junk with information
- Chart junk is where flabby thinking lives
- Think of maps: 100% content
- Trust your audience
- "We want an open mind… but not an empty head"
- Let people use their own cognitive ability
- Example of poor practice: the "slow reveal" shows contempt for the audience
- Tips for Meetings
- High res data dump followed by some explanation
- Basically following rules of above – if you aren't working with idiots, don't treat them as such
- Arrive early, finish early. People notice.